Privacy Policy


Introduction

We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and store your information when you use our website or place an order.

What data we collect

When you place an order or interact with our website, we may collect:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Order details

  • Any information you choose to provide in custom fields (such as a baby due date or birthday)

How we use your data

We use your data to:

  • Process and deliver your order

  • Communicate with you about your order

  • Improve our products and service

If you choose to provide a baby due date or birthday, we will only use this information for the specific purpose communicated (e.g. sending a handwritten card), and only if you have given consent.

Legal basis (GDPR)

We process your data based on:

  • Contractual necessity (to fulfill your order)

  • Consent (for optional information such as a baby due date or birthday)

You can withdraw your consent at any time.

Data sharing

We do not sell your personal data.

We may share your data with trusted third parties only when necessary to operate our business, such as:

  • Payment providers

  • Delivery partners

  • Website platform providers (e.g. Squarespace)

Data retention

We keep your personal data only as long as necessary:

  • Order data: for administrative and legal purposes

  • Optional data (such as baby dates): only for as long as needed for the intended purpose

You can request deletion of your data at any time.

Your rights

Under the GDPR, you have the right to:

  • Access your personal data

  • Correct your data

  • Request deletion of your data

  • Withdraw consent

  • Object to processing

To exercise these rights, contact us using the details below.

Cookies

Our website may use cookies to improve your experience. You can manage cookie preferences through your browser settings.

Contact

If you have any questions about this privacy policy or your data, you can contact us at:
info@phoodkitchen.com

Updates

We may update this privacy policy from time to time. The latest version will always be available on our website.